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Author Topic: How long for parts on back order?  (Read 2616 times)

Offline paully

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How long for parts on back order?
« on: May 08, 2019, 20:45:24 »
Quick question. I`m waiting for Hyundai to source a new Sat Nav head, all being done under warranty. But they do not carry this part in stock in the UK and it is now on back order. I`m told by Customer services that it has been requested as a `priority`. As I am very new to Hyundai does anyone have any experience of `back order` parts and time expected for delivery?..
 
  I suggested about a month which the dealer agreed with. Problem is Korea is a long way by sea!!

  Thanks

Offline Ruperts Trooper

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How long for parts on back order?
« Reply #1 on: May 08, 2019, 22:13:37 »
The other problem is that the ship stops at "every" port along the way.
2015 VW Touareg 3.0TDI SE
2014 Hyundai i30 1.4 Active
2016 Skoda Octavia Estate 2.0TDi SE-L
2011 Hyundai Santa Fe 2.2CRDi Premium Auto 7-seat - now sold - BT60ZPK

Offline paully

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How long for parts on back order?
« Reply #2 on: May 14, 2019, 13:38:32 »
After some prodding by myself and the dealer, who have been very good in all of this, Cars2 Hyundai Wakefield, the Sat Nav has arrived and being fitted on Friday..Mind you the last one Hyundai sent was for a Santa Fe so we`ll see what turns up this time  :/